Airbnb VA · Property Maintenance
Every issue logged, prioritised and tracked to resolution, with contractors coordinated on your behalf — so nothing sits unresolved and no one needs chasing.
Maintenance issues that aren't tracked properly don't go away — they resurface, usually at the worst possible time, mid-stay, with a guest waiting on a fix.
We log every reported issue, prioritise it correctly, and coordinate the right contractor to resolve it — managing communication end to end so you're not the one chasing tradespeople between bookings.
Without a system, problems get mentioned once and then forgotten until they resurface.
Urgent, guest-affecting issues get treated the same as minor cosmetic ones.
Coordinating multiple trades yourself eats time you don't have between bookings.
The same fault keeps recurring because nobody is looking at it across stays.
Every reported problem recorded and monitored until it's resolved.
The right trades contacted, scheduled and managed around your booking calendar.
Urgent, guest-affecting issues separated from routine ones and escalated appropriately.
Guest expectations managed clearly if an issue arises mid-stay.
Recurring issues flagged across properties before they become expensive.
Issues tracked individually per property, without overlap or confusion.
“We had a recurring boiler issue at one flat that kept getting patched instead of properly fixed. Once it was tracked properly, the pattern was obvious and we finally sorted it.”
“I don't call plumbers or electricians myself anymore. It just gets handled and I hear about it once it's done.”
Urgent issues affecting a guest's stay are escalated immediately; non-urgent items are logged and scheduled before they become a problem.
Yes, we contact the relevant trades, schedule repairs, and manage all communication so you don't need to chase anyone.
Yes, issues are tracked individually per property without overlap or confusion.
We manage guest communication to set expectations and coordinate a response with minimal disruption to their stay.
Book a free call and we'll show you how we'd track and coordinate maintenance across your properties.
Book a Free Call