Who We Are
We are short-term rental operators and operations specialists based in the UK. We handle guest communications, cleaners, and direct booking tech so you can scale your portfolio without the midnight burnout.
Our Story
Late night lockouts, last-minute cancellations, and cleaners calling in sick 30 minutes before check-in. We lived the hosting chaos first-hand.
We loved property, but running an STR business shouldn't mean being handcuffed to your phone 24 hours a day, 7 days a week.
More units meant more complexity: guest inquiries getting missed while at work, pricing sitting on autopilot, and OTA platforms pocketing huge commissions.
That friction is the exact reason Assist BNB exists in its current form.
A structured backend team: 24/7 guest communications answered in minutes, cleaner dispatch, dynamic pricing, and commission-free direct booking engines.
You own the asset and keep the profits. We run the day-to-day operations that keep your listings booked and reviews at 5 stars.
Our Standards
Guests never wait outside. Cleaners never miss a turnover. Every detail verified before check-in.
Courteous, rapid, 24/7 guest care that turns first-time visitors into repeat direct bookers.
Flat monthly fees, £0 commission, real-time calendar access, and straightforward reporting.
You make the strategic portfolio choices. We take the midnight lockbox calls off your shoulders.
Dynamic rate algorithms that surge on local events and defend occupancy in slower seasons.
Constant testing of listing copy, photo sequences, and direct booking conversion loops.
Schedule a 15-minute discovery call to discuss your properties, current pain points, and how we can take operations off your hands.