About Assist BNB

Built Around How STR Businesses Actually Run

More than a virtual assistant service — we are a remote operations team for UK Airbnb and short-term rental hosts.

Who We Are

Most hosts don't struggle because they lack demand. They struggle because everything depends on them — the messages, the cleaners, the pricing, the listings, the maintenance calls. Assist BNB exists to carry that operational load so hosts can stay in control of their business without running every part of it themselves.

We don't just support your business. We help it run properly.

Guest Communication

Every message answered, every question handled, day or night.

Cleaning & Turnovers

Coordinated around your calendar so nothing gets missed between guests.

Pricing & Listings

Rates and content kept sharp so your properties keep earning what they should.

Backend Systems

SOPs and structure so the business runs the same way whether or not you are watching.

Our Approach

Systems

We build the operational infrastructure first — the processes that make everything else repeatable.

Daily Execution

Guest comms, cleaning, pricing, and listings are handled every single day, not just when something breaks.

Long-Term Growth

We look past this week’s bookings to the systems and channels that grow the business over time.

7-Day

Operational Coverage

UK

Based & STR-Focused

Real

Operational Experience

End-to-End

Backend Management

Who We Work With

Multi-Property Hosts

Running more than one listing and feeling it in every spare hour.

SA Operators

Serviced accommodation businesses that have outgrown ad-hoc support.

Co-Hosts

Managing properties for others and needing a reliable delivery partner.

Growth-Stage Operators

Ready to scale but blocked by how much still depends on them personally.

What Hosts Say

Assist BNB changed how our business runs. The operational consistency they brought was something we tried to build ourselves for two years.

Portfolio ManagerUK Operator, 6 properties

They act like part of the team, not an outside vendor ticking off tasks.

SA Business OwnerScaling Host, Manchester

I finally have visibility into what is actually happening across my properties.

Multi-Listing HostGrowth Stage, Bristol

Want to know more about how we work?

Let's work together

Tell us about your properties. We'd love to learn how we can help.

Get in Touch